State Farm® Insurance Agent Frank Singleton

"Sarah is the best!!! Always great service!!!"

"Sarah was ver polite and very resourceful"

"SARAH IS OFF THE CHART !!!!!!! WARM FRIENDLY HELPFUL AND SUPER KNOWLEDGEABLE SHE EXPLAINED MY 2 POLICIES AND MADE MY COVERAGE EVEN BETTER !!!!!!!!!!!! THANKS FOR THE GREAT JOB 😊 GORDON"

"My 90 year old parents been with State Farm insurance for 50 + years. They’re insurance is $1600/ year an older car and they don’t drive but 50 miles per year. These people offered no customer service what’s o ever my mother calls and says I can’t afford this. They do nothing Stay away from this office they offer no help. Customer service is awful. These people don’t care. Source out and shop for your insurance So t go with a trapped corporate rate !"

"Highly Recommend for Comprehensive Coverage and Exceptional Service As a business professional, I value efficiency, reliability, and transparency, and State Farm has consistently delivered in all of these areas. From the moment I contacted them for quotes on both auto and homeowners insurance, Sarah was incredibly responsive and thorough in explaining all of my options. The policies they offer are comprehensive, providing excellent coverage without unnecessary extras. State Farm representative, Sarah is top-notch, always available to answer questions and assist with any claims, making me feel confident that I'm in good hands. Additionally, their pricing is competitive, and I’ve found their rates to be incredibly low and quality of the service was fantastic! One of the standout features for me is the ease of managing my policies online with their app. I can quickly access my account information which is incredibly convenient for someone with a busy schedule. In conclusion, State Farm offers a great balance of value, service, and peace of mind. I highly recommend them to anyone looking for reliable insurance solutions, whether for home or auto insurance."

"Sarah vallone exceptional agent . Very friendly and professional and explains everything and always smiling while I was talking with her and signed up with yous for car insurance. Thank you very much and State Farm 👍👍"

"Awesome experience very friendly and helpful"

"Best in Berks county!! Being in the market for life insurance after unforseen situation struck in my household. I had the privilege of working with Sarah, a very kind and engaging agent who helped me on obtaining a better quote than I expected. Very consise when breaking down the finer points of their policies and the importance of life insurance. The service was wonderful and they made the signing up process seamless and comprehensive. I couldn't have asked for a better experience when navigating an unfamiliar area such as this. Thank you all so much!!"

"My family has been with Frank Singleton for years now. For our home insurance and now my teenagers as new drivers. The staff is great and knowledgable. Frank is out-going and friendly. I ran into some issues with setting up my mobile app and the customer service was great. They did a conference call regardless of when it fit my schedule. I am low tech and my kids are high tech and we all can work with the company to communicate and pay our bills. I thoroughly recommend State Farm Frank Singleton for any of your insurance needs. Bridget T. PA"

"We started with frank a couple years ago! Pete wrote our policy!! Ive had multiple conversations with franks front line in regards to why all my policy have gone up!!! As a client every time that man does a remodel on his building rates go up. Ive been told its state farm. I have spoke to other state farm agents and they’re all very wishy-washy. Now in November I received letter from my mortgage holder that my escrow was off 500. Why bc my rates went up again! His office never notified my mortgage company to make adjustments nor us as policy holders. On another note good luck getting frank on phone. He never gets on the phone !!!"

"Frank has been so incredibly helpful. I’ve had something of an income crunch lately, and was prepared to take drastic measures to save - but Frank had some much better options up his sleeve that are saving me some money each month without sacrificing the coverage I was prepared to surrender. Very grateful customer here!"

"Hello, I recently had the pleasure of working with Sarah, an exceptional insurance agent, who guided me through the importance of life insurance. From our very first conversation, I was struck by her kind and warm personality, it felt like talking to a friend I’ve known for years. Sarah is an outstanding listener who truly took the time to understand my needs and concerns. She walked me through the process step by step, ensuring I felt comfortable and informed at every turn. I appreciated how she answered all my questions thoroughly and even offered valuable advice on considerations I had never thought about before. Her expertise, combined with her genuine care for her clients, makes her an invaluable resource in the world of insurance. Especially being most of this can be done online at home or over the phone, I can’t recommend Sarah highly enough for anyone seeking guidance on life insurance or any related matters. Thank you, Sarah, for making this experience so positive!!! I would also like to include Anjelica as I arrived a bit early meeting with Sarah. I was greeted by Anjelica and could just feel I was in the right place and her presence radiated kindness. Thank you for employing these amazing women."

"A great place to do business with. Local, friendly, and always helpful!"

"Save yourself the headache! This branch cancelled my old policy instead of replacing it when my car was totaled by a comprehensive claim resulting in a $205 MONTHLY INCREASE. TRIPLE WHAT I WAS PAYING! Not only did they gaslight and lie to me saying they have no idea why my insurance went up TRIPLE, but my car was totaled December 2023. It’s April and I’m still dealing with billing issues! They don’t return calls and when they do they had no useful information that would help lower or change my bill. I spoke to Frank once in 5 months. They lie and say it’s getting situated and nothing was done because they were too lazy to actually do their job. Finally switched branches and my new agents office is now having to clean up their mess. It’s funny how another branch is situating it in a few days when this branch has taken months with still no results. The incompetence is crazy. I have no idea how these people still have jobs. Go anywhere but here"

"I stopped in to ask about the Drive Safe ＆ Save™ program. I talked to the nicest person named Sarah! 😊 She is so kind, patient and helpful! She is just like talking to a longtime friend! I know that this office really cares about helping their clients get the best coverage for the most reasonable price. I am so grateful to Sarah and Mr. Singleton for helping us."

"Very helpful and informative. Always there when I need them. Thank you for all the help."

"Sarah Vallone is the agent you need in your life. She gave me a call and was ready to go! She took all of my information, made sure all of the details were taken care of, and made the whole process of getting car insurance painless. She was also very pleasant to speak with! Stone, cold, 5⭐️⭐️⭐️⭐️⭐️ insurance agent!"

"Very helpful and friendly service"

"I added a second vehicle to my auto policy and the monthly payment increased over $200. When I called this location to have the second vehicle added I was not informed of my new policy quote amount over the phone and had to find out via the State Farm app what my new monthly payment and quote would be. I received my insurance id cards the same day I requested my vehicle to be added via email and I later had to call customer service to cancel my policy after finding out on the Sate Farm app my monthly payment was over double the previous amount I was paying. I would have never agreed to the new payment installment amount or even added my car had I have known the price would be over double what I was already paying. State Farm customer service confirmed that my monthly payment was now over $430 from adding my second vehicle. This is so unprofessional and I had to switch to another insurance company to get a cheaper rate because of this and the insurance I carry now offers more coverage for both vehicles so I’m able to have more value for the money I’m paying. now feel like I was never a valued customer."

"The service was awesome. I had come in after learning about their Life Insurance policy, and Frank and Sarah helped break down how each of their policies worked and broke down the numbers in detail. They gave me a quote to think on it and I came back some time later to get signed up. Both Frank and Sarah are very friendly and engaging and did not hesitate to answer any of my questions! The process did not take too long either and I walked out with all the information I needed."

"Came for the beard, stayed for the great insurance rates"

"Outstanding team and agent. One of the best in the area."

"Frank and his team go above and beyond. They’ve helped me in many situations and they always make sure I am taken care of. They go to battle for me and that means a lot. They always follow up with me right away. That stands out a lot because a lot people don’t communicate enough. I recommend my entire family here and I tell my friends as well. You will honestly be in the best hands possible. This is my honest review because I’ve dealt with horrible and even decent or ok insurance agencies. This team stands out amongst all."

"highly recommend! would give 6 stars if i could."

"5 🌟 across the board. Want to thank Frank and the whole team. I had some issues with finding someone who could provide better coverage for less. After years with another insurance company. Everyone I spoke with was very friendly and helpful. Making sure I had the best options for my vehicles, and more. Thanks again. Definitely recommend giving them a call!"